Our Story · Our Values · Our Commitment

About Us – 100casino, The Trusted Online Casino Platform for Malaysian Players

We are not just another online casino platform. 100casino built on a firm belief — that Malaysian players deserve an online gambling experience that is fair, secure, enjoyable, and fully respected. Every decision we make, from game selection to platform design, is guided by this principle.

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Years in Operation
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Registered Members
3,000+
Total Games
24/7
Player Support

Our Mission, Vision & Core Values

The three pillars that shape every aspect of 100casino's operations

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Our Mission

100casino's mission is to deliver the safest, fairest, and most enjoyable online gambling experience to every Malaysian player — regardless of their background, experience level, or budget. We believe the thrill of casino gaming shouldn't be reserved for those who can make the trip to Genting Highlands. With 100casino, that excitement is accessible from anywhere, at any time.

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Our Vision

100casino's long-term vision is to be the number-one online casino platform of choice for Malaysian players — not through marketing alone, but through the genuine quality that every player experiences firsthand. We want 100casino to be the name that comes to mind — and is spoken with confidence and pride — whenever someone mentions the best online casino in Malaysia.

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Core Values

Transparency
Fairness
Security
Innovation
Responsibility
Respect

These six values aren't just slogans on an office wall — they are the principles behind every decision we make, every single day.

The Story Behind 100casino

100casino didn't happen overnight. It is the result of years of deep research into what Malaysian casino players truly need and want. Our founding team comprises individuals with extensive backgrounds in Malaysia's entertainment and technology industries — people who understand, firsthand, the frustrations and aspirations of local players.

Before launching 100casino, we spent time speaking directly with hundreds of players from states across the country — from Kuala Lumpur and Selangor, all the way to Sabah and Sarawak. What we heard, time and again, was frustration with platforms that were slow to process withdrawals, opaque about game RTP, offered no Bahasa Malaysia support, and — most painfully — seemed to stop caring about players the moment they signed up.

That was the turning point for 100casino. We set out to build a platform that addressed each of those pain points, one by one. The result is 100casino as you know it today — a platform that pays out quickly, displays RTP transparently, employs support agents who speak fluent Bahasa Malaysia, and continuously improves based on player feedback.

Since its launch, 100casino has grown into one of the most popular online casino platforms in Malaysia. We now offer over 3,000 games from 50+ world-leading providers, more than 200 live casino tables operating around the clock, and a thriving player community that continues to grow from all across Malaysia.

But we never stop there. Every week, the 100casino team works to add new games, improve platform speed, roll out more exciting promotions, and train our support staff to deliver an even better experience. Our growth is directly tied to player satisfaction — and that's exactly how we want it.

The 100casino Journey

2019
Establishment & Market Research
The founding team conducted in-depth research into the needs of Malaysian casino players, including interview sessions with hundreds of players from across the country.
2020
Platform Development
Platform development began with a focus on security, speed, and ease of use for Malaysian mobile users.
2021
100casino Official Launch
100casino officially launched with 500+ games and 3 local payment methods. Thousands of players signed up within the first week.
2022
Live Casino Expansion
Added 100+ live casino tables with Bahasa Malaysia-speaking dealers. Integrated TNG eWallet and DuitNow for faster deposits.
2023
VIP Programme & Jackpot
Launch of 100casino's 5-tier VIP membership programme and its first progressive jackpot, reaching RM2 million.
2026–2026
3,000+ Games & Growing
100casino now offers 3,000+ games, 200+ live dealer tables, and continues to roll out new innovations for Malaysian players every month.

Why Do Malaysian Players Choose 100casino?

Six key reasons that set 100casino apart from other platforms in the market

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Bank-Grade Security

All player data and financial transactions are protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banking institutions. Player funds are held in segregated accounts entirely separate from company operations. Independent security audits are conducted every quarter.

eCOGRA & iTech Labs Certified
Fast & Reliable Payouts

100casino has earned a reputation among Malaysian players as a platform that "actually pays out." Winnings are processed within 1–24 hours depending on VIP tier. Diamond members receive withdrawals in under 1 hour, paid directly to their Touch 'n Go, GrabPay, Boost, DuitNow, or bank account.

99.8% withdrawal completion rate
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3,000+ Games & Counting

From the latest PG Soft and Pragmatic Play video slots, Evolution Gaming live baccarat tables, and Microgaming progressive jackpots, to the newest Spribe crash games — it's all in one place at 100casino. You don't need to switch platforms to get a complete gaming experience.

50+ licensed game providers
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24/7 Malay-Language Support

Every 100casino support agent is a fluent Bahasa Malaysia speaker, trained to assist players with a wide range of issues — from technical problems and bonus enquiries to account verification and general complaints. We are available via live chat, WhatsApp, and email at all times.

Average response time under 3 minutes
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Optimised for Malaysian Mobile Users

The 100casino platform was built from the ground up with Malaysian mobile users in mind. All 3,000+ games run smoothly on Android and iOS over a 4G LTE connection. No app download required — just open your browser and play.

87% of our players game on mobile
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A VIP Programme That Truly Rewards

100casino's VIP Programme has 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond. Every ringgit you wager earns VIP points, and the benefits grow with each tier: higher cashback, increased withdrawal limits, dedicated account management, and exclusive event invitations.

Up to 20% cashback for Diamond members
Trust We Uphold Every Day

The certifications, standards, and commitments that underpin player trust in 100casino

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256-bit SSL
Secure Encryption
eCOGRA
Fair Play
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iTech Labs
Audited RNG
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DuitNow & TNG
Secure Payments
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Safe Gambling
GamCare Partner
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Open RTP
Full Transparency

The People Behind 100casino

A dedicated team working hard every day to ensure you have the best experience possible

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Ahmad Faizal Z.
Chief Executive Officer
Over 15 years of experience in Malaysia's financial technology and digital entertainment industry. The driving force behind the vision of 100casino.
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Nurul Syahirah M.
Chief Technology Officer
A seasoned casino platform development expert who leads the engineering team in keeping the 100casino platform fast and stable at all times.
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Tan Boon Keat
Head of Product & Games
Responsible for selecting and managing relationships with 50+ game providers. Ensures every new title added to the platform meets 100casino's quality standards.
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Siti Rohani A.
Head of Customer Service
Leads a team of 50+ Malay-speaking support agents available 24/7 to ensure every player gets the help they need, fast.

What Our Players Say

Real voices from the 100casino Malaysia community

★★★★★

"What I appreciate most about 100casino isn't just the games — it's the transparency. On other platforms, ask about RTP and even the agents can't give you a straight answer. On 100casino, everything is listed clearly. That's exactly how an online casino should operate."

Mohd Hafizuddin A.
Kuala Lumpur
★★★★★

"I've been a Platinum member at 100casino for a while now. The weekly cashback comes in consistently, and customer service is always quick to help whenever there's an issue. Had a deposit problem once — sorted within 10 minutes. Genuinely trustworthy."

Rosnaida I.
Kota Kinabalu, Sabah
★★★★☆

"The most user-friendly platform I've ever tried. Plays perfectly on mobile with no downloads required, and the live baccarat stream is crystal clear. 100casino truly understands what Malaysian players need."

Lim Chee Wah
George Town, Penang

Frequently Asked Questions About 100casino

The most frequently asked questions about who we are and how we operate

100casino is an online casino platform built and operated by a professional team focused on the Malaysian market. Our platform runs on international-grade server infrastructure to deliver optimal speed and stability for users across Malaysia. All operations adhere to the guidelines and standards set by recognised gaming regulatory bodies.

Fairness is at the core of how 100casino operates. All our games use a Random Number Generator (RNG) that has been independently audited by eCOGRA and iTech Labs — two of the most recognised regulatory bodies in the global online casino industry. These audits are conducted regularly and the results are available for review. Every RTP value we display is a verified figure, not a marketing number.

100casino takes responsible gambling seriously. We provide every player with a comprehensive suite of self-management tools — including daily, weekly, and monthly deposit limits, loss limits, session time limits, and the option to take a break from play. Players can also request a self-assessment or self-exclusion at any time. Our support team is trained to recognise signs of problem gambling and to offer appropriate assistance.

Yes, protecting players' personal data is 100casino's top priority. We apply 256-bit SSL encryption to all data transmissions. Your personal information will never be sold, shared, or used for marketing purposes without your consent. Our full Privacy Policy explains in detail how we collect, use, and safeguard your data. We also comply with Malaysia's Personal Data Protection Act 2010.
🎁 You're Invited to Join Us

You Know Us — Now It's Time to Experience 100casino for Yourself

Sign up free today and claim a 100% Welcome Bonus of up to RM888. Over 3,000 games, professional live dealers, and an active Malaysian player community are all waiting for you.

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For players aged 18 and above only

Bahasa Melayu